Samuel Corpuz is upset about his recent performance review. Samuel has worked for Reyes Enterprisesfor 12 years. For the first 9 years, Sanuel's job performance was consistently rated outstanding. However, for the past 3 years, Samuel's performance review scores have been low during the past 3 yearsbecause his supervisor gives unreasonably low ratings. Cris Rafol was assigned as Samuel's supervisor 3years ago.Cris says that he tries to evaluate his subordinates objectively and he refuses to change Samuel's ratings.Samuel claims that any other supervisor would have evaluated him atleast 10 points higher. He feelsvery disappointed about low evaluation because he knows it will mean a minimal pay increase and thatit will hurt his chances for promotion.Questions:1. Why do most people expect higher evaluations than they receive?2. What is wrong with this performance evaluation process and what can be done to improve it?3. If Samuel and Cris were members of different religious groups, how could the problems withperformance appraisal process be separated from allegations of discrimination?

Employees are the core assets of any firm. They are the people with which the company is made. Their…

Answered: 1. Why do most people expect higher…

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter10: Designing Organization Structure

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