General manager Mr. Das Gupta, of Arihant Co. Ltd. appointed Mr. Aryan as his production manager and gave him the charge of whole unit. He told Mr. Aryan, "From today onwards, I give you charge of the entire production unit. I have full faith in you and believe you can solve your problems. Most of the supervisors here are self-directed to work. Seldom ever have they come to me for getting their problems solved and no worker has ever complained against them. They are efficient in doing their jobs and I don't even think they need to undergo any management training programme. I am sure you can also handle your problems on your own. You don't need to consult me every time you deal with a problem-solving situation. You learn by doing mistakes. Nevertheless, feel free to approach me whenever you like." Questions to be answered: (i) Would you characterize Mr. Das Gupta as a theory X leader or a theory Y leader? State reasons.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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General manager Mr. Das Gupta, of Arihant Co. Ltd. appointed Mr. Aryan as his production
2C
manager and gave him the charge of whole unit. He told Mr. Aryan, "From today onwards, I
give you charge of the entire production unit. I have full faith in you and believe you can solve
your problems. Most of the supervisors here are self-directed to work. Seldom ever have they
come to me for getting their problems solved and no worker has ever complained against them.
They are efficient in doing their jobs and I don't even think they need to undergo any
management training programme. I am sure you can also handle your problems on your own.
You don't need to consult me every time you deal with a problem-solving situation. You learn
by doing mistakes. Nevertheless, feel free to approach me whenever you like."
Questions to be answered:
(i) Would you characterize Mr. Das Gupta as a theory X leader or a theory Y leader? State
reasons.
(ii) List the four systems of management as proposed by Rensis Likert. Describe, in these
circumstances, the best leadership style according to Likert's four systems of
management.
Transcribed Image Text:General manager Mr. Das Gupta, of Arihant Co. Ltd. appointed Mr. Aryan as his production 2C manager and gave him the charge of whole unit. He told Mr. Aryan, "From today onwards, I give you charge of the entire production unit. I have full faith in you and believe you can solve your problems. Most of the supervisors here are self-directed to work. Seldom ever have they come to me for getting their problems solved and no worker has ever complained against them. They are efficient in doing their jobs and I don't even think they need to undergo any management training programme. I am sure you can also handle your problems on your own. You don't need to consult me every time you deal with a problem-solving situation. You learn by doing mistakes. Nevertheless, feel free to approach me whenever you like." Questions to be answered: (i) Would you characterize Mr. Das Gupta as a theory X leader or a theory Y leader? State reasons. (ii) List the four systems of management as proposed by Rensis Likert. Describe, in these circumstances, the best leadership style according to Likert's four systems of management.
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