hat is the implied utilization of the bottleneck resource?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 37P
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A medical office treats two different types of patients, new patients and existing patients. The new patients require(s) three steps: new
patient registration, examination and treatment. The existing patients only require(s) two steps: examination and treatment. The new
patient registration step has a capacity of 12 patients per hour. The examination step has a capacity of 8 patients per hour.
The treatment step has a capacity of 10 patients per hour. The demand for new patients is 5 patients per hour and the demand
for existing patients is 11 patients per hour.
Instruction: Round to the nearest integer percentage.
What is the implied utilization of the bottleneck resource?
Transcribed Image Text:A medical office treats two different types of patients, new patients and existing patients. The new patients require(s) three steps: new patient registration, examination and treatment. The existing patients only require(s) two steps: examination and treatment. The new patient registration step has a capacity of 12 patients per hour. The examination step has a capacity of 8 patients per hour. The treatment step has a capacity of 10 patients per hour. The demand for new patients is 5 patients per hour and the demand for existing patients is 11 patients per hour. Instruction: Round to the nearest integer percentage. What is the implied utilization of the bottleneck resource?
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