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- Case Study 3 Carter Cleaning Centers What, in your opinion, should the store manager’s job description look like and contain?In August 2017, hurricane Maria hit Miami, Florida, and the Optima Air Filter Company. Many employees’ homes were devastated. Optima found that it had to hire almost three completely new crews, one for each shift. The problem was that the “old-timers” had known their jobs so well that no one had ever bothered to draw up job descriptions for them. When about 30 new employees began taking their places, there was general confusion about what they should do and how they should do it. The flood quickly became old news to the firm’s out-of-state customers, who wanted filters, not excuses. Phil Mann, the firm’s president, was at his wits’ end. He had about 30 new employees, 10 old-timers, and his original factory supervisor, Maybelline. He decided to meet with Linda Lowe, a consultant from the local university’s business school. She immediately had the old-timers fill out a job questionnaire that listed all their duties. Arguments ensued almost at once: Both Phil and Maybelline thought the…Identify two specific training techniques/ methods that you would use to train employee(s) in the following situations. Ensure the answer identifies a specific training method/ technique that is appropriate to each situation/job. a. A sales clerk at a local retail location. b. An assembly line worker at Ford Motor Company. c. Train current employees on newly implement software system.
- Training recommendations Based on the scenario only, what training would you recommend the organization arranges for different types of workers, to minimize the risk to workers’ health and safety?What is wrong with the emergency procedures? How could they be improved?Company ZYX is a small consulting organization with 40 employees. The manager who is responsible for employee performance appraisal has a particular way of conducting it. He has a firm belief that formal performance evaluations (with developed criteria, ratings, formal discussions etc.) are an absolute waste of time and should never be done. Instead, he thinks that he is well familiar with each employeeâs work and achievements, and he can easily tell âwhat they are worthâ by interacting with them and observing their performance on a daily basis. As a result, the manager periodically stops at employeesâ desks, talks to them, asks about their progress on projects and discusses other work-related issues. Employees have a lot of daily feedback and seem to like it. However, no written performance appraisal forms are ever filled in. When it comes to pay raises and promotion, the manager makes his decisions and announces them…
- You are a project manager at a commercial airline. Your planes have a worse than average on-time arrival percentage. Make or draw a cause-and-effect diagram to illustrate the potential causes. Use any format.1. What problems presently exist for any person assigned to the position of nursing supervisor? 2. How will these problems impact the selection of the new supervisor? 3. Who should be hired as the supervisor? Why? 4.Who should be hired as the head nurses? Why? 5.Your final decision might not please the staff, and if not, how would you handle the possible uprising?What basel Committee approaches is popular to mitigate against human error operational risk?
- Case Study: Designing a Comprehensive Employee Orientation Program for XYZ Global Corporation Background:XYZ Global Corporation, a multinational conglomerate, is undergoing a significant expansion, with new hires joining from diverse cultural backgrounds and professional experiences. The Human Resources department has been tasked with designing a comprehensive employee orientation program to ensure a seamless onboarding experience for all employees. Question- Identify the key topics and information to be covered during the orientation.Workplace Scenario 2: Jane is an attractive female at a big company. Jane has been promoted on a regular basis and is making a large salary for her age. Lately, a senior manager has been flirting more and more with Jane and Jane knows from experience that the situation is escalating. Jane has thought of getting a new job. She has considered being direct and just letting the senior manager know that she is not interested. Jane has even considered filing a formal complaint if the situation from getting too far ahead of time. What should Jane do?Why should the procedure be flexible? What are they?