It is form of performance standard which includes the behavioral part of the salesforce, such as handling customer relation problem. * a. Customer relations b. Non-qualitative performance standards c. Qualitative performance standard d. Quantitative performance standard
It is form of performance standard which includes the behavioral part of the salesforce, such as handling customer relation problem. * a. Customer relations b. Non-qualitative performance standards c. Qualitative performance standard d. Quantitative performance standard
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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1. It is form of performance standard which includes the behavioral part of the salesforce, such as handling customer relation problem. *
a. Customer relations
b. Non-qualitative performance standards
c. Qualitative performance standard
d. Quantitative performance standard
2. Mary hopes to sell 10,000 pieces of chrysanthemum last November but she was able to sell 15,000 chrysanthemum. Her chrysanthemum is sold at 20 pesos each. Her total expenses was 150,000, hence, cost per unit is 15.00. What was her sales volume variance? *
a. 15,000
b. 25,000
c. 75,000
d. 100,000
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