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- What power do we have on social media? Is it valuable? How is it measured? Is it important outside specific social apps?Identify the three positive steps that firms take when they make a mistake related to social media marketing.?Have you used Twitter to communicate with friends or family? What are your thoughts on this service?
- How does The Facebook Dilemma relate to social media marketing, influence buying decisions, and are marketers benefiting from it?Explain the concept of social CRM (SCRM) and its significance in the age of social media. How can businesses leverage SCRM to enhance customer engagement and loyalty?What are some of the most common mistakes that organizations make in their social media marketing efforts, and how can they avoid these pitfalls? How can organizations balance the need to engage with customers on social media with the need to protect their brand reputation and minimize the risk of negative feedback? How can organizations measure the success of their social media marketing efforts and determine the ROI of their investment in social media? What metrics should they track, and how can they use data and analytics to optimize their social media campaigns?
- Identify the four (4) common ground of nonverbal communication aspects of facebook. Provide related examples of design features to back up your answerHow can an organization use content marketing in their social media postings, and how an it be used to enhance and complement each other?In measuring the results of social media, what are the (a) advantages and (b) disadvantages of performance measures linked directly to revenues versus costs
- What are the implications of "micro-targeting" strategies on social media in escalating or mitigating crises?Is there a way for a business to incorporate social media (such as Twitter) in a positive way in its communications programs?In addition to the many benefits of social media marketing, there are risks that businesses must mitigate. What are the risks of posting information on social media, please explain.