Please assist witht the attached, The following are operational capabilities associated with various competitive priorities in operationsmanagement:1. Design flexibilityII. Conformance qualityIII. Product supportIV. Volume flexibilityV. Product reliabilityVI. After-sales serviceVII. Performance qualityVIII. DependabilityFor a firm whose customers prioritise quality, which three of the operational capabilities listedabove should be acquired as a matter of urgency?O A. II, III and VIIO B. II, V and VIIO C. I, II and VIIO D. II, IV and VII

Operation management includes managing the production and distribution process of goods and services…

Answered: The following are operational…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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Inghams’s Pizzas is a chain of pizza stores. Pizzas are made fresh in-store, and then delivered tocustomers by a fleet of drivers. The senior management team has identified the strategic priorities forthe business as on-time delivery and product quality.Required:a) For each of the strategic priorities, suggest three performance measures. b) If the company is successful in achieving challenging targets for these performance measures, willit also necessarily achieve high profitability? Explain your answer.
I IE 3 4 I E II5 I 3. Your Task For each scenario, discuss the following: - What is the issue (there may be more than 1)? • Who are the parties affected? • List and explain 2 alternatives for handling each situation Discuss 2 pros and 2 cons for each alternative - What is your conclusion? Discuss the best way to handle each situation - use reasoning to justify your decision Situation You have a worker who after repeated warnings still refuses to clean up his work area. He says that is why the company is paying the custodians. His job description clearly states that he is responsible for the cleanliness of his area for safety reasons. You believe that he is undermining your authority.
13- DWCBA is used when, a. the society is willing to sacrifice efficiency to gain equity b. the society is willing to sacrifice equity to gain efficiency the society would like to gain both equity and efficiency d. None of the above C.
What are quality standards and how to guarantee your company has reached them? QUESTION 2:What are the four flows within the corporate environment, which are tried to optimize through logistics? QUESTION 3:Describe supplier selection and evaluation process. QUESTION 4:What are the differences between local and global sourcing? Explain also in which situations either of the options are preferable. QUESTION 5:What is demand forecasting and why it’s vital to the company’s operations? QUESTION 6:Explain the purpose, methods and the outcome of good customer service process. Your answer must be at least 1-2 pages.
a. What level of incremental sales should the company analyst attribute to the new line of baked chips? b. Assume that 20 percent of Morten's existing customers are actively looking for a healthier snack alternative and will move to another company's baked chip offering if Morten does not introduce the new product. What level of incremental sales would you attribute to the new line of baked chips in this circumstance?
20.When the difference between managerial and customer perceptions is large the service providers are likely O a creating more demand for services. b. Producing excellent services that no one wants. Oc Producing services that highly satisfies the customer. Provides the right services to the right customers.
PROBLEM-3) The Sales&Operations (S&OP) process is designed to produce a plan that all departmentswithin the organization, as well as suppliers to the organization, can work. The process is also sometimes referred toas sales, inventory, and operations planning (SIOP) to emphasize the important role that inventory can play as abuffer between sales planning and operations planning. The S&OP department of the XYZ company, that producesKLM products, estimates the sales over the next six years in thousands of packages will be as follows: Assume that each worker stays on the job for at least one year and XYZ currently has eight workers. XYZ estimatesthat they will have 600000 packages on hand at the end of the current year. Assume that, on average, eachworker is paid TL 60000 per year and is responsible for producing 80000 packages. Inventory costs have beenestimated to be 20 KRS per package per year, and shortages are not allowed. XYZ estimates that it costs TL 2500for each…
Short Questions: 6. What are principles of QMS? 7. What is the purpose of inventory in operations management? 8. What is the difference between horizontal and vertical integration? 9. What does scope of operation means? 10. What are forecasting model? 11. Why forecasting is importance for business success? Describe briefly. 12. What is SIPOC analysis? 13. Define briefly productivity and its types. 14. What are the types of capacity management? 15. Define the following terms a. Muda b. Mura c. Muri.
1. Which managers and departments in an organization are responsible for the following: Execution risk Strategic risk Technology risk Reputation risk Process risk Systems risk Privacy risk 2. What is a Control Strategy for the following risks: Execution risk Strategic risk Technology risk Reputation risk Process risk Systems risk Privacy risk
Brief Exercises 7-11 through 7-14 involve departmental cost allocation with two service departmentsand two production departments. Use the following information for these four exercises:Brief ExercisesPercentage Service Provided toDepartment Cost S1 S2 P1 P2Service 1 (S1) $ 30,000 0% 30% 35% 35%Service 2 (S2) 20,000 20 0 20 60Production 1 (P1) 100,000Production 2 (P2) 150,0007-13 What is the total cost in P1 and P2 and what is the amount of service department cost allocated to P1and P2 using the step method with S1 going first?
1. Discuss how your client may determine the customer cost for its service, including non-monetary costs (time, effort, and perceived risk) When considering Customer Cost, we need to understand the perceived cost of its customer’s. From a customer’s point of view, the costs involved in buying and using a service is only part of the price charged by the supplier. Related monetary and non-monetary costs make up the other costs of the service. Time Office Automation may determine their Customer Cost for its service, including monetary and non-monetary costs, depending on various factors such as: The time taken to perform the service. The costs of the parts used / needed. Labour Costs. The costs their competitors are charging, to provide a competitive rate. A call out fee, time, and money (for fuel, etc) used to drive to the customers location. Cost of shipping. Quality of service, Time Office Automation’s staff has more than 25 years of experience in the field, therefore, could…
J 2 When discussing the measurement process, I introduced three terms: theoretical construct, conceptual definition, and operational definition. In class, we discussed the example of the healthiness of foods. For example, I have theory that if people had a greater understanding of what healthy foods are, they would be more likely to have a healthy diet. Suppose I wanted to conduct market research to test this theory. “Healthy Food’ is therefore the Theoretical Construct. Please explain to me how the terms conceptual definition and operational definition would apply to healthy food. Include specific examples relevant to this situation. Q1 Conceptual definition as it applies to healthy food would include things like: Q2 Operational definition as it applies to healthy food would include things like:

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