What is NOT the best way to develop stronger customer bonding and satisfaction from the following to increase customer loyalty? Group of answer choices Airlines opened VIP lounges for their first-class customers. The concierge desk provides information to guests. Create an Instagram account and interact with customers. A server recognizes repeat guests and greets them by name.
What is NOT the best way to develop stronger customer bonding and satisfaction from the following to increase customer loyalty? Group of answer choices Airlines opened VIP lounges for their first-class customers. The concierge desk provides information to guests. Create an Instagram account and interact with customers. A server recognizes repeat guests and greets them by name.
Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter17: Managing Communication
Section: Chapter Questions
Problem 10DQ
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Question
What is NOT the best way to develop stronger customer bonding and satisfaction from the following to increase customer loyalty?
Group of answer choices
Airlines opened VIP lounges for their first-class customers.
The concierge desk provides information to guests.
Create an Instagram account and interact with customers.
A server recognizes repeat guests and greets them by name.
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