When a customer often revises the product's goals, how do you determine whether the software is of sufficient quality?
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When a customer often revises the product's goals, how do you determine whether the software is of sufficient quality?
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- A work team is looking at a current product in the LUML catalog --- the L555X fixture. The L555X was introduced about 2 years ago; is a pretty good seller; seems to meet customer needs (virtually no complaints and few returns); and should be in production for several more years. No major changes in capability are planned. However, LUML is interested in improving the profits from the product. Marketing opines that the L555X is fairly priced given the competition and L555X’s capabilities. One option to try to increase profits is to raise the price (revenue) while holding the production expenses constant. Marketing believes that the L555X has a typical demand curve; and an increase in price will lead to a decrease in sales volume and lower overall revenue. On January 13, the team analyzed the current design and identified 63 parts in the L555X. On January 27 and 28, the team met with the industrial engineering department. Together they were able to identify 108 interfaces in the L555X.…A) If you are a sales executive of Marks & Spencer shop in Muscat, What do you think will be the best option if a customer comes into your shop and is confused about what product to choose from? Ask the customer to leave the shop Just look at her while she goes around the shop Call the police on the customer Assist on product selection B) Ms.Zainab had subscribed for a new internet package from Ooredoo, but she was not happy with the speed. Which one of the following options gives Ms.Zainab the best chance to express her unhappiness? Telemarketing Team Selling Provocative Selling Personal SellingThe following are true statements about quality systems except: a. The FDA’s quality systems regulations are highly prescriptive and subject to limited interpretation b. Senior executives have ultimate legal responsibility for the effectiveness of the company’s quality system c. Companies can implement their quality systems in a progressive manner, focusing on those elements most relevant to their stage of growth d. Quality systems can be a source of competitive advantage for a company
- When performing sales mix analysis , which one of the following is false : a. Producing and selling more units of the product with a higher contribution margin would likely decrease the breakeven point b. Making changes to the sales mix will likely cause a change in the breakeven point c. The sales mix is usually assumed to be remain the same . d. Shifting the sales mix to the product with a lower contribution margin will likely ncrease the overall contribution margin e. Normally the calculation of the breakeven point for multiproduct is more complicated than that for a single productHow does quality assurance differ from quality control? Quality assurance refers to the project team to following the policies and procedures outlined by quality control documentation for creating deliverables satisfying the human needs for which the project was undertaken. Quality control outlines the policies and procedures required for the project team to follow so that the deliverables satisfy the human needs for which the project was undertaken. The PMBOK uses quality assurance and quality control interchangeably because they essentially have the same meaning. Quality assurance specifies how to build quality into project deliverables, and quality control refers to following quality assurance specifications. Please choose one number.What kind of validation and verification will be employed in a customer relationship management system?
- Why are formal approaches used, and what do they hope to accomplish?Using specifications requires at least four input parameters.Just what is meant by the abbreviation "BIA" (business impact analysis)? What are some uses that the BIA for your office or home network may specify?What high-level position manager is responsible for working with the CEO and company president to determine the company’s competitive strategy?
- How do firms decide what the upper and lower tracking limits should be?Design criteria, unlike product requirements, A. Are used to increase the quality of workmanship B. Are the basis of cost benefit analysis C. Are used to evaluate design alternatives D. Are characteristics the product must possessTotal quality management (TQM) is the continual process of detecting and reducing or eliminating errors in manufacturing, streamlining supply chain management, improving the customer experience, and ensuring that employees are up to speed with training. Total quality management aims to hold all parties involved in the production process accountable for the overall quality of the final product or service In light of the above, analyse the various total quality management concepts which can be used for the implementation of a total quality management programme in reference to the case study - image attached.