AB299: Final Project Business Analyst of Tim’s Coffee Shoppe 06/17/2012 Executive Summary After carefully analyzing your Coffee Shoppe, I have found several aspects that are considered strengths and weaknesses. Tim’s Coffee Shoppe has already established its presence in the busy downtown area of Sunnydale, Illinois. Your shop is located by a large college and Horvath and Arbanes Station, which are major bus stations. The shops’ location is great because of the steady traffic flow throughout the day and it is accessible from several parts of town. The shop is lacking a few technological updates as well as organization. From my analysis, I concluded that only accepting payments in the form of cash is making you lose some of your …show more content…
Here are several short term goals I have set for you: * Give the shop a technology makeover * Get organized! * Accept other forms of payment Here are several long term goals I have set for you: * Open a second location on the bus line * Continue to boost morale amongst employees * Establish a positive image with the local university to create additional long term clientele. Lastly, your storage area is a complete mess. Your storage area has a mix of food and non food items including chemicals! Please see my action plan below for solutions to these problems. Action Items: * Clear message board of anything that is not related to current events at Tim’s Coffee Shoppe or regulations. * Up to date Local, State and Federal regulations should be visible at all times. * Display the mission statement for Tim’s Coffee Shoppe * Get free WIFI for customers who want to use their computers in the shop * Accept credit and debit cards by obtaining a credit card machine. This will be more convenient for your customers because it allows them to pay easier. * Clean storage areas * Update everything so that it is done on the computer. This includes time sheets. Your cash register as well as the computer in the back room should be upgraded as well. The
Topic: An examination into the rise and fall of Starbucks Coffee Company and its relationship to certain microeconomic principles.
Mr. Coffee is best known for pioneering and leading the market in the automatic drip coffeemakers. The brand was established in 1968 by Vincent Marotta and Samuel Glazer and was then part of the North American Systems, Inc.
1. In the beginning, how was Starbucks different from other coffee options for coffee drinkers in the United States? What activities and assets did Starbucks leverage to differentiate itself from competitors?
In comparison with the survey, the overall rating of the company is good. To remain more competitive with pricing, Tim’s Coffee Shop has to keep its prices more In line
In this assignment, a savvy financial analyst researching companies in which to invest a U.S. publically-traded company that would be a good investment was chosen. After a lengthy search, a company that my family is unduly familiar with, Starbucks, was chosen and in the following pages a financial analysis will be described.
Imaging if there was no more coffee in this world, how would you feel? Nowadays, coffee becomes an important part of people’s life. People who often work overtime, they drink coffee because caffeine can make you awake; people who have to wake up early in the morning, they drink coffee because instead of making breakfast, coffee is more convenient; people drink coffee during the free time, because it also tastes good.
Starbucks’ lead in the specialty coffee industry exemplifies the result of deftly executing a well-planned business strategy. Moreover, Starbucks is well positioned for what is expected to be a continuing rise in the popularity of specialty coffee products. The question before Starbucks’ leadership, however, is what avenues will lead to Starbucks’ goal of remaining true to its core, the highest quality coffee products while providing a “total coffee experience” for its customers?
The elusive goal of customer satisfaction has long provided companies with endless headaches and difficult decisions. In the end, associating specific customer satisfaction metrics to company profit and loss would provide the undeniable proof needed to make changes, and then invest the required capital to address any concerns. Starbucks, not unlike the rest of the business world, has found itself in the same situation. At a basic level, the argument that more investment in customer service creates higher customer satisfaction has already been fundamentally agreed upon. However, more specifically, Starbucks must decide if a reinvestment of $40M annually in
Please answer all the following questions as they relate to the case. Please utilize as much outside resources as you deem necessary to reinforce your answers—especially the last question. Remember that this case is over 10 years old and Starbucks has changed since then.
Starbuck’s strategy focused on three components; high-quality coffee, intimate service, and ambient atmosphere. Starbucks worked closely with growers in Africa, South and Central America, and Asia-Pacific regions to insure the quality of its product. Starbucks called all employees' "partners" and worked hard to train them with the skills necessary to best serve the customer. The atmosphere at Starbucks was crafted after the European-style espresso bar. The company goal was to create ambience through the Starbucks "experience" and by making the area comfortable, yet upscale.
Starbucks is and will continue to be one of the largest distributers of a cup of coffee today and into the future. The Starbucks mission to “inspire and nurture the human spirit – one person, one cup and one neighborhood at a time” directly correlates with the experience a customer has in each store. They have many ways to differentiate in comparison to competitors because they provide an experience while shopping for a coffee allowing them to charge a premium price.
Accept Credit Cards: While it 's tempting to just acknowledge money to cash to avoid merchant-paid credit card fees, it makes an awful client experience. Many people don 't carry money on them at all times, so on the off chance that they need to stop by an ATM before going to your eatery.
Corporate Strategy fundamentally is concerned with the selection of businesses in which the company should compete and with the development and coordination of that portfolio of business.[1] In the case of Starbucks the corporate strategy they have implemented is unique to their industry which has allowed them to differentiate from their competitors and is summarized best by Howard Schultz CEO of Starbucks, “We’re in the people business serving coffee,[2]” high quality specialty coffee and related products in a European café environment. It is clear Starbucks is in a growth strategy utilizing three key techniques that support its Mission, “to inspire and nurture the human spirit – one person, one cup and
Coffee shop is the famous business in Cochin. Coffee or Tea bar is a daily requirement for the local coffee lovers, and it is a place to dream big things in life and to discuss among friends and relatives and just a comfortable place to meet your loved ones or to read a book, all alone. With the growing demand for high-quality tea or coffee and great service, The Melody Coffee shop will mainly focus on the institute of management studies in Cochin and other private institutes also. The kind of culture will offer its customers the best prepared coffee/tea in the area that will be served with a muffin and a sweet, moreover we will provide some free books that many more old customers can read and enjoy their visit. The shop will operate a 70 square foot coffee bar near to the entrance of the institute of management studies in the building. The identified place can be obtained for lease for 8 months and it is possible to get a nearly extension in the upcoming months and years. The start-up funding which is available with Mr. Hemant is INR 80,000/- and it is surely that the remaining amount of Rs 50000 will be incurred through some commercial loans from the Bank of Baroda. The business is expected to gain more and more profit that will be more than 150000 per year. Melody Coffee shop will try to maintain a high gross profit margin and reasonable operating expenses throughout the year.
Free Wi-Fi is an impressive method for retaining and attracting customers. Additionally, everyone wants free Wi-Fi, especially when mobile social networking has tremendously grown over the past decade. Therefore, due to the explosion of mobile devices, consumers are now more connected than ever. Thus, they have come to expect businesses to offer free Wi-Fi. Further, free Wi-Fi can be an effective business strategy, and has proven to be a competitive advantage for a company that decides to offer it. However, first a business must decide if the service is going to be free to all, free to only a select few, or a monthly charge. Consequently, businesses that decline to offer the free service, are at risk of declining foot traffic and sales. Although some of the businesses that decide to offer free Wi-Fi, may discover that the service can, increase brand awareness, increase the time that a customer spends on the premises, and increase foot traffic, which in turn, can translate into sales. Free Wi-Fi is currently available at some public and private businesses. However, a consumer may decide not to frequent a business that does not offer the free service, instead, choosing to shop at a business that does. Nevertheless, offering free Wi-Fi can produce additional benefits and advantages for a business. For example, the business can ensure that the company’s website is the home page of the connection, share real-time offers, and create business specific ads. Ultimately, setting up a