Total Quality Management Essay

ISO 9001:2008 sets the requirements on the quality procedures and their content in sections 4.2.3, 4.2.4, 8.2.2, 8.3, 8.5.2, and 8.5.3.

2. ISO 14001 is a set of standards that govern how a company designs service processes.

19.   Firms that wish to do business with the European Community can benefit from having a quality management system that needs ISO 9000 standards TRUE

“ISO is commonly known as ‘International Organization for Standardization’, the ISO 9001:2000 standard is used for quality systems audited by outside auditors. This standard is applicable for manufacturing companies not only for software. This standard is given based on the documentation, design, production, testing, servicing and other processes.” (Testing Excellence.com, 2009).

Total Quality Management mans all the people in the organisation all committed to the product quality and services by doing

The evolution of quality would continue throughout World War 1 and 2 along with major reformations in quality control through the computer age in the 1980’s (Mitra, 2006, p. 5). A greater scale of cooperation was needed to develop and align common economic goals and strategic objectives. After the European Free Trade Association was founded in 1960 (Grønningsæter, 2014) and countless countries join throughout the decades; an agreement was signed in 1992 where the standardisation of quality control would be common amongst European markets. European Countries wishing to do business with one and other could now standardise their quality control and assurance through standardised means of practise; though this would be done through a standardisation agency.

In the present scenario, it has become important for the firms to follow ISO regulations for their long term survival as they provide technological, economic and societal benefits. In the present report, there will be discussion on the impact of ISO regulations on stakeholders and way in which ISO 14001 and AA1000 regulations protect the stakeholders. Along with that, example of this in the Kingdom of Saudi Arabia will also be explained.

ISO 13485:2003 is an International Organizational for Standardization published in 2003. This international standard requires specifications for a quality management system where an organization needs to provide for designing or manufacturing medical devices. These requirements are essential for any organization that provides services that are related to medical devices disregarding the type or the size of the organization.

principles of ISO 14040 and ISO 14044 standards were used as guidelines. In completing our work, we

If a firm wishes to increase quality or overcome operational problems they may undertake this strategy using ISO documents, as they will layout the standards that are required, and can include technical requirements and guidance on the optimising of operational efficiency. The process of working towards an ISO will involve choosing the relevant standard and then assessing the current performance against that standard to identify shortfalls. This is one of the first stages in almost all quality improvement processes (Mintzberg et al., 2008).

Nearly 900,000 organizations in 170 countries have adopted the ISO 9001 Quality Management System standard, a remarkable figure given the lack of evidence regarding how the standard actually affects organizational practices and performance. Implementing a quality management that conforms to ISO 9001 requires companies to document operating procedures, training, internal auditing, and corrective action procedures. It also requires companies to implement procedures to improve existing

However, you can also take this general principle of clearly documenting tasks, systems and processes to the next level, by using ISO 9000, which is related to quality management systems and to help organizations assure that they meet the right needs of clients and other stakeholders, while meeting statutory and regulatory requirements related to the product. We could also establish another appropriate quality assurance system code as a model to cover all aspect of quality, using formal discipline for controlling information accuracy, and reviewing and improving systems.

The most important standard within the ISO 14000 series is the ISO 14001 standard. ISO 14001 specifies the requirements of an environmental management system (EMS) for small to large organizations. The ISO 14001 is based on the Plan-Check-DO-Review Improve cycle shown in figure 1.

ISO 9000 could be a benefit to an organization’s control function of management if you have the right people in the organization. People who are committed and involved in running a business the correct way. However, aspects of the control function of management that will most benefit by the implementation of ISO 9000, requirements helped most and least by ISO 9000 implementation, and my opinion on if the benefit outweigh the cost of implementing ISO 9000 into an organization will be addressed throughout the entirety of this essay.

The author Stanislav Karapetrovic is based at the Department of Industrial Engineering, Dalhousie University, Halifax, Nova Scotia, Canada. Keywords Ergonomics, ISO 9000, Quality assurance, Service quality, Workers Abstract This paper addresses some ergonomic issues in the ISO 9000-based quality assurance. Ergonomics – the study of human factors in engineering and design of systems is briefly touched on. Then, outlines of ISO 9001 and ISO 9004 quality system models are provided, and all 20 requirements of the current ISO 9001:9004 standard are presented in an ergonomic light. Subsequently, human factors in the documentation and implementation of a quality system are illustrated. The relevance of ergonomic studies in the development of service systems is addressed. Finally, a blueprint for an ergonomic assurance system, defined as a set of interrelated