A+ Guide To It Technical Support
10th Edition
ISBN: 9780357108291
Author: ANDREWS, Jean.
Publisher: Cengage,
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Chapter 11, Problem 15TC
Explanation of Solution
Given:Â
A user needs support over the phone but is not an experienced computer user.
To find:Â What the employee will do to help the user.
Solution:
The employee can help ...
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Chapter 11 Solutions
A+ Guide To It Technical Support
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