1.0 Introduction
For any business standards are very important. If a business is unable to follow standards or does not use them, a numerous amount of problems will arise. There are many types of standards that state a number of different things a business must do in order to remain open and legal, but some are hard and can cost businesses a lot of money.
ISO 9001 is a standard that aims to improve businesses quality management. This aims to improve the way a business implements quality within their products. It is so a business is able to make products using the same quality standards so each product would not have to go through a number of different procedures.
The 5 main points of ISO 9001 are:
• Quality Management system
•
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As, although there were many benefits once completed the time to get to done was not worth it. The 3rd party surveillance visits didn’t tell them anymore than they already knew. So, even once they had completed it they didn’t see much point in paying out for re-certification and surveillance fees.
2.1 ISO 9001:1994
In 1994, ISO published ISO 9001 but there were still problems as it was mainly aimed at manufacturing organisations. So, after a survey was released and came back with a number of complaints and comments, it was decided that ISO 9000 standard would need to be split into two standards. ISO 9001:2000 and ISO 9004:2000; both focusing on different points of quality improvement within businesses.
2.2 ISO 9001:2000
ISO 9001:2000 was to address the requirements of a business overall quality performance. It was also agreed that to make it simpler and easier for businesses to understand and follow the 20-elements from the previous ISO 9001:1994 was made into 4 major sections to cover each part of the quality process separately.
(Ray Tricker; 2005)
2.3 ISO 9001:2008
The fourth and current edition is the ISO 9001:2008 edition but this is only with minor amendments from ISO 9001:2000. It still contains all the same requirements as before but was revisited to clarity existing standards and to improve quality management through other standards.
3.0 The Requirements
The main new requirements included in ISO 9001:2008 are:
3.1 Analysis
ISO 9001:2008 sets the requirements on the quality procedures and their content in sections 4.2.3, 4.2.4, 8.2.2, 8.3, 8.5.2, and 8.5.3.
ISO (International Organization for Standardization) is the world 's largest developer and publisher of International Standards. ISO is a non-governmental organization that forms a bridge between the public and private sectors. On the one hand, many of its member institutes are part of the governmental structure of their countries, or are mandated by their
2. ISO 14001 is a set of standards that govern how a company designs service processes.
(International Organization for Standardization) ISO 9000, Quality Management Systems is a series of standards which outline how an organization may create and sustain an effective quality assurance system. The standards offer direction to organizations that want to ensure their services and products consistently meet customer
Management standards address the needs of organizations in training, quality auditing and quality-management systems. The ISO 9000 Series, for example, is a set of international standards for quality management and quality assurance. The standards were developed to help companies effectively document the elements they need to maintain an efficient quality system. They are not specific to
19. Firms that wish to do business with the European Community can benefit from having a quality management system that needs ISO 9000 standards TRUE
“ISO is commonly known as ‘International Organization for Standardization’, the ISO 9001:2000 standard is used for quality systems audited by outside auditors. This standard is applicable for manufacturing companies not only for software. This standard is given based on the documentation, design, production, testing, servicing and other processes.” (Testing Excellence.com, 2009).
The basic approach to quality management is intendant to be compatible with International Organisation for standardisation (ISO) quality standards which highlights the following seven quality management principles:
Importance of ISO 9000 It is observed that that most of organizations are seeking for ISO certification , to demonstrate that they value their customers, they value quality. ISO 9000 certification is the best way of measuring progress and it is regarded as the beginning of a continuous improvement process in the organization. According to Bodinson, G.W. (Bodinson, 1991) , if any organization did not implement ISO 9000, in future , it will be difficult for that organization to sell their product and survive in the market. According to Van Der Weile , (Van Der Weile, 1997), to improve the various processes and to maintain the standard in the organization , continuous improvement is the only way. The ISO 9000 series makes it compulsory to define the key processes and make
In the present scenario, it has become important for the firms to follow ISO regulations for their long term survival as they provide technological, economic and societal benefits. In the present report, there will be discussion on the impact of ISO regulations on stakeholders and way in which ISO 14001 and AA1000 regulations protect the stakeholders. Along with that, example of this in the Kingdom of Saudi Arabia will also be explained.
On the other hand, ISO 13485 is similar to ISO 9001 but they are slightly different. ISO 9001 is focused on ensuring that an organization must continually improve the quality system and provide products that satisfy customer requirements. Whereas ISO 13485 ensures that an organization maintains the quality system and provide
ISO 9001 however requires top management to establish responsibilities and authorities within the company, including establishment of an ISO 9000 management representative from within the company.
The quality manual highlights QIC’s approach to quality and has been developed to aid in understanding how we meet the requirements if standards such as ISO 9001 at a policy level. QIC’s procedures use these policies to establish practical data and information on how the operations of our business can be refined. Many of these may not be unique to QIC however have been proven in the past as being successful and will be adopted for use in ways that collaborate with current processes. Where required, a method statements will be used to provide detail regarding the completion of a task. The method statement should clarify any assumptions or queries that workers have in regards to a topic or task. The bottom tier of this includes all of the
ISO/IEC 27002 standard aligned with ISO/IEC 9001 (the Quality Management System) aims to meet the needs of non-Government agencies. An organizations management system needs to meet a basic best-practices management system. The organization is required to have an appropriately defined risk management process and assessment
ISO 9001 encompass all of the elements listed in ISO 9002 and ISO 9003. This standard contains twenty clauses that address issues such as management responsibility, process control, and corrective and preventative actions. These clauses are designed to promote conformity of processes such as design, production, and servicing by striving towards the goal of total quality management.