Enterprise Information Management : Service Offerings

In the business industry today companies do not have the option of cutting corners when it comes to quality, speed, flexibility and managing information as an asset. Businesses are born, growing or dieing off every day. If a company desires to grow it must ensure that all facets of its operations and processes updated, run efficiently and managed effectively. This paper will evaluate five best practices used to manage quality, speed, flexibility and manage information as an asset. The best practices

Real-time data warehousing creates some special issues that need to be solved by data warehouse management. These can create issues because of the extensive technicality that is involved for not only planning the system, but also managing problems as they arise. Two aspects of the BI system that need to be organized in order to elude any technical problems are: the architecture design and query workload balancing.

Modern organizations use a variety of resources to fulfill their objectives regardless if the company is a multinational or small entity, they all have a set of resources they depend on to achieve their goals. Part of the resource relied on is Information, and this information needs to be managed to optimize its value to produce the best stakeholder value they can. In order to manage these resources, Information Management systems are put in place.

Real time – data can be verified and recorded to the chain in real time; timely data

According to Berson and Dubov (2011), there are four typical categories of drivers that explain the need for data management: Business Development, Sales and Marketing; Customer Service; Risk, Privacy, Compliance and Control; and Operational

In business, it is important for companies to be able to communicate effectively. Each department of a company relies on the other departments as they add to the value chain. One way for a company to integrate its different departments is enterprise resource planning. ERPs are software programs that allow companies to join together data across operations on a company wide basis (Jessup and Valacich 248). ERPs store company information in a common database and allow all departments to access it from one central location (Koch). Companies without ERPS may contain many legacy systems, each operating with different

It is a set of technologies using which we can copy and then distribute data and the database objects from one database to another and then carry out synchronization between the databases to maintain the consistency of the data.

Business information can be used for a variety of reasons, depending on stakeholders and their needs. The following table presents a concise analysis of external and internal business information users. Further, it identifies

Data management is vital to any business as this is a key tool to an organisations business improvement, as you can refer back to data, and compare them against benchmarks. Analysing data can provide evidence for possible future structure such as identify trends, as well as indicate where improvements can be made. However there are strict procedures to be followed when collecting and storing data.

This portion of the report goes on to show the issues we have in the cases of both database management and dissemination of information. In cases of information gathered both home and abroad, there are issues with integration and synchronization of this workflow. Many have cited and shown how across the IC there are multiple databases, of which there is no conduit to share information, multiple programs collecting the same data, but are not cross-matched, and in many cases redundant entries are made, and then not managed creating an abundance of information unable to

c. Integration is achieved by linking databases and data warehouses so they can share data.

The ability to manage information plays a critical role in developing a firm’s capabilities in customer relationship management, process management and performance management (Mithas, 2011).

In today’s business environment, companies use integrated information systems to gain competitive advantages. The primary objective of senior management is to generate a 10% profit to reinvest into the enterprise and expand their divisions. Several of Bandon’s competitors have implemented ERP with integrated CRM solutions. In order for Bandon Group, Inc. to compete with businesses such as Xerox, it is necessary to integrate the business applications. According to Monk, Ellen, & Wagner, “increasing information system efficiency often results in the effective management of business processes, which is essential to maximizing profit and sustainable growth” (2009). Bandon Group has common critical problems and issues within the organization today; there are also opportunities and challenges that need to be addressed. The technology department is small and strained. With the range of various technical solutions that have been implemented across the divisions it has become very difficult to provide data migrations, network support, technical support and training (Sumner, 2005). An ERP system can dramatically reduce costs and improve operational efficiency as it removes feudal decision-making and facilitates data integration and transparency between business units

The integration and management of enterprise services is complex and accomplished only through constant and evolving attention. US Army Functional Area 53A, Information System Management, trains staff officers to, “…integrate diverse forms of enterprise services…that must operate seamlessly in support of the Army and JIIM operations worldwide” (Fort Gordon Knowledge Management Office, 2012). One system encountered by 53As is the consumer of enterprise level technological services: the end user, the human, the Soldier. While not formally studied during the 53A course, the Soldier as a “system” is arguably the most important and complex system encountered by the 53A given the immeasurable variability of Soldiers’ capability and will.

There are very many types of information systems. Classification of information systems follows the organizational levels in which they are used or installed for use. For instance, there are management information systems; some of which will be covered in this project report. Management information systems (MIS), helps businesses meet their business objectives. Almost all organizations and businesses today use management information systems; be it large, small, startup or an established multi-national. This is for the sole reason that information systems have evolved from just being a tool to gain competitive advantage for businesses, to a vital tool, a necessity in the digital age we live in. Management Information Systems help managers make better-informed decisions and communicate with their superiors, as well as with all the stakeholders in the businesses their organizations are involved in.